When you join Adebra Solutions, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfil our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

We are seeking a Salesforce Administrator who is proactive, adaptable, and thrives in environments where processes are still being defined. This is an administrator role for Sales Cloud, Service Cloud, supporting both B2B and B2C functions. It’s ideal for someone who can confidently navigate ambiguity, ask clarifying questions, and take ownership of a wide range of responsibilities across these platforms. You’ll be the go-to resource for diverse platform requests, with a strong focus on revamping permissions, managing license usage, and collaborating with developers

Responsibilities

• Contribute to the development of team processes, documentation, and best practices in a fast-evolving environment. 
• Redesign and implement role-based permission groups and profiles to support secure and scalable user access. 
• Audit and optimize existing security groups, sharing rules, and permission structures to align with business roles and compliance standards. 
• Serve as the primary point of contact for a wide variety of Salesforce requests, including user management, issues, reporting, and data updates. 
• Manage and monitor Salesforce license usage, ensuring efficient allocation and compliance with contractual limits. 
• Support Data Loader operations, including imports, exports, updates, and deletions, ensuring accuracy and data integrity. 
• Collaborate closely with Salesforce developers to clarify requirements, test solutions, and ensure smooth deployments. 
• Communicate effectively with both technical and non-technical stakeholders, translating business needs into actionable Salesforce solutions

Qualifications

• Experience: 3+ years of Salesforce administration experience with a bachelor’s degree.
• Certifications: Salesforce Administrator required; Advanced Admin or Business Analyst certifications are a plus. 

Core Competencies

• Manages Complexity 
• Self-Development 
• Decision Quality 
• Plans & Aligns 

Skills

• Written and Verbal Communication 
• Security Model (Profiles, Roles, Permission Sets, Sharing Rules) 
• License Management and Optimization 
• Process Automation (Flows, Workflow Rules) 
• Data Loader and Data Management 
• Cross-functional Collaboration 
• Business Analysis and Change Management 

Bonus Experience (Nice to Have):

• Familiarity with AppExchange app creation
• Experience with integrated applications such as Amazon Connect, Shopify or similar platforms 

Location

• This role will be based remotely

Apply NOW!